At Optimal Consulting and Research Center, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, enroll in our training programs, or communicate with us.
- Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, date of birth, address, and other details you provide during registration or inquiry.
- Payment Information: Billing details when you pay for courses or services. (We do not store credit/debit card details; payments are processed securely by third-party providers such as Tabby, PayPal, or banks.)
- Usage Information: IP address, browser type, and browsing activity on our website.
- How We Use Your Information
We use your personal information to:
- Process course registrations and payments.
- Provide training, certification, and support services.
- Communicate updates, promotions, and important course-related information.
- Improve our website and training services.
- Comply with legal and regulatory requirements.
- Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
- Accreditation bodies (e.g., Skills Development Council Canada, Sharjah Free Zone, Chartered Management Institute ) for certification purposes.
- Payment providers (e.g., Tabby, PayPal, banks) to process payments.
- Service providers assisting with website hosting, marketing, or customer support.
- Authorities, if required by law.
- Data Protection
We implement security measures to protect your data from unauthorized access, misuse, or disclosure. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.
- Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve services. You can disable cookies in your browser settings.
- Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal data (subject to legal or accreditation requirements).
- Opt out of receiving marketing emails.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
- Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
- Contact Us
For questions or concerns regarding this Privacy Policy, please contact us:
Optimal Consulting and Research Center
📍 Office 654, Phygital Business Center, 6th Floor, Building A, Business Village, Port Saeed, Deira, Dubai, UAE
📧 Email: admin@optimalconsulting.ae
📞 Phone: +971-507308816 / +971-505819740 / +971-503497508
